Data And Cloud
Data And Cloud Transformation
The client wanted to migrate 1500+ knowledge articles in different file formats stored in SharePoint and ServiceNow to Dynamics 365.
• High-quality throughput (2-level QC validation)
• Proven track record of on-time delivery
• Lower migration cost
• Minimal downtime
• Training and post-production support
- Centralized repository for authoring
- Configurable workflows
- Built-in version control
- Ability to provide feedback
- Analytics to track views and feedback
- Easier navigation through collapsible sections
- Future translation capabilities for localized languages
An end-to-end solution was proposed and executed using the C2S-D365 Migration Tool. All files of different formats were converted to html format and put through a 2-step QC validation using automated tools. Migration was first executed in the test environment and then in the production environment.