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Case Study - Azure Managed Services | C2S Technologies | Cloud and IT Consulting | Microsoft Partner
Azure Managed Services

Challenge

Microsoft is investing significantly in to growing Azure business. Microsoft partnered with C2S Technologies to set up an Azure support center in Bangalore.

Solution

C2S provides email, call and chat support to Microsoft’s customers. C2S has 60+ engineers working 24 X 7 to support the global enterprise customers. C2S team provides following services to Microsoft’s enterprise customers in 24 X 7 model.

1. Proactive monitoring and maintenance of your services:

• Billing issues / subscription Issues
• Log review
• Virtual Machine availability
• Accounts and subscription Issues
• Platform availability
• Health analyzer review
• Solution deployment assistance
• Patch management
• Server resource monitoring
• SharePoint services review and maintenance
2. Regular discussions to cover issues and plan maintenance

Customer Snapshot

Customer of Microsoft Azure Services

Result

C2S has partnered with Microsoft for last 24 months on this technical support to enterprise end customers.