C2S Technologies Inc. Privacy Policy
C2S Technologies Inc. Software Inc. ("C2S Technologies Inc." "we" or "us") is committed to
protecting our users' privacy. We feel it is important that you fully understand the terms and
conditions under which we use the information we gather from you, including through the use of our
websites (“Sites”), hosted service offerings (“Services”) and mobile applications (“Mobile Apps”,
and together with our Sites and Services, our “Offerings”). Please read this Privacy Policy
("Policy") carefully to understand how we will use and protect your personal information. A listing
of Offerings to which this Policy specifically applies is available here. The Policy also describes
the choices available to you regarding how you can access and update this information. Changes to
this Policy will be announced on the home page of our Sites and Mobile Apps so please check back
periodically.
EU-U.S. Privacy Shield
C2S Technologies Inc. participates in and has certified its compliance with the EU-U.S.
Privacy Shield Framework. We are committed to subjecting all personal data received from European
Union (EU) member countries and the United Kingdom, in reliance on the Privacy Shield Framework, to
the Framework’s applicable Principles. To learn more about the Privacy Shield Framework
C2S Technologies Inc. is responsible for the processing of personal data it receives, under
the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its
behalf in certain circumstances. We comply with the Privacy Shield Principles for all onward
transfers of personal data from the EU and the United Kingdom, including the onward transfer
liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield
Framework, C2S Technologies Inc. is subject to the regulatory enforcement powers of the U.S. Federal
Trade Commission. In certain situations, we may be required to disclose personal data in response to
lawful requests by public authorities, including to meet national security or law enforcement
requirements.
If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of
charge) at https://feedback-form.truste.com/watchdog/request. Under certain conditions, more fully
described on the Privacy Shield website, you may be entitled to invoke binding arbitration when
other dispute resolution procedures have been exhausted.
C2S Technologies Inc. acknowledges that under Privacy Shield there exists a right to
access your personal information. Please see our "Services" section below for further detail
regarding access.
Pursuant to Article 37 of the European Union’s General Data Protection Regulation, C2S
Technologies Inc. has appointed a Data Protection Officer, Nicole Janson-Ebeling. Ms.
Janson-Ebeling may be reached by email at info@c2stechs.com.
This Policy will explain the following regarding use of our Site:
1.What information do we collect from you?
2.With whom do we share your information?
3.How may you update, correct, or delete your Personal
Information?
4.What security precautions are in place to protect against the
loss, misuse, or alteration of your information?
5."Cookies" and other Tracking Technologies
6.Children, Parental Consent, and Privacy
7.You should carefully review privacy policies of any third party
sites accessible from our Site.
8.Contacting us about privacy questions or concerns
9.Privacy Policy changes
1.What information do we collect from you?
In order to better provide you with services, we collect two types of information about
its visitors: Personal Information and Non-Personal Information. Our primary goal in collecting
information from you is to provide you with a smooth and efficient experience while using our
Offerings.
Personal Information refers to the specifics of who you are, such as your name, address,
telephone number, email address and any other information needed to provide a service to you
while using our Offerings. We gather certain information automatically and store it in log
files. This information may include Internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages,
graphics, etc.), operating system, date/time stamp, and/or clickstream data. We may combine this
automatically collected information with other information we collect about you to improve
services, marketing, analytics, or site functionality.
When you download and use our Mobile Apps, we automatically collect information
regarding your device system and performance information, such as operating system version,
operation system type, hardware usage statistics, and app version. This information is collected
to assist us in providing, maintaining and optimizing the services that we are providing to you.
We may also access the device file storage for photos, microphone, camera, and contacts. This
allows us to customize our services for you, including providing recommendations, personalized
content, and customized search results. You can opt out of this at the device level.
C2S Technologies Inc. collects Personal Information when you register with C2S
Technologies Inc. for a C2S Technologies Inc. account as a customer, potential customer, or
guest user, when you use certain C2S Technologies Inc. products or services, when you register
to attend a seminar or participate in an online forum, blog, or a voluntary survey, when you ask
to be included in an email or other mailing list (see "Choice/Opt-Out" below), when you submit
an entry for promotions, or when you submit your Personal Information to C2S Technologies Inc.
for any other reason. We use the Personal Information that we collect to send you information
that you have requested, respond to an inquiry, or to facilitate the features in our Offerings
as described in this Policy. From time to time, C2S Technologies Inc. receives Personal
Information from business partners and vendors. C2S Technologies Inc. only uses such information
if it has been collected in accordance with acceptable privacy practices consistent with this
Policy.
When using our Mobile Apps, we will provide you the option to add your location in
conjunction with some features of the Mobile App such as adding your location to a post. We ask
you to opt into providing us with your geo-location data each time you provide it. If you no
longer wish to allow us to track your geo-location information in the Mobile App, you may turn
this off at the device level.
Services
C2S Technologies Inc. collects information on behalf of our Clients and has no direct
relationship with the individuals whose personal data it possesses. The use of this data will be
limited to the purpose of providing the service for which our Clients have engaged C2S
Technologies Inc. If you are a customer of one of our Clients and would no longer like to be
contacted by them, please contact the Client that you interact with directly. We may transfer
Personal Information to companies that help us provide our services. Transfers to subsequent
third parties are covered by the provisions in this Policy regarding notice and choice and the
service agreements with our Clients. We acknowledge that you have the right to access your
personal information. If you are a customer of one of our Clients and would like to correct,
amend, or delete inaccurate data, direct your inquiry to our Client (the data controller). If
the Client requests C2S Technologies Inc. to remove the data, we will respond to that request in
30 days. C2S Technologies Inc. will retain personal data we process on behalf of our Clients for
as long as needed to provide services to our Clients. C2S Technologies Inc. will also retain
this Personal Information as long as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
Social Media Widgets
Our Sites include Social Media Features or interactive mini-programs. These Features
may collect your IP address, which page you are visiting on our Sites, and may set a cookie to
enable the Features to function properly. Social Media Features are either hosted by a third
party or hosted directly on our Sites. Your interactions with these Features are governed by the
privacy policy of the company providing it.
Blogs & Testimonials
If you comment on the blog, you should be aware that any Personal Information you submit
there can be read, collected, or used by other users of the blog, and could be used to send you
unsolicited messages. We are not responsible for the Personal Information you choose to submit
in the blog. To request removal of your Personal Information from our blog or community forum,
contact us at C2S Technologies Inc. In some cases, we may not
be able to remove your Personal Information, in which case we will let you know if we are unable
to do so and why.
We display personal testimonials and other endorsements of satisfied customers on our
Sites. With your consent, we may post your testimonials along with your name. If you wish to
update or delete your testimonial, you can contact us at info@c2stechs.com.
Access to certain C2S Technologies Inc. Offerings require a login and a password.
The use of those Offerings, and the information or programs downloadable from those Sites,
may be governed by a written agreement between your employer and C2S Technologies Inc..
Unless you request deletion of your Personal Information as specified below, your Personal
Information may be retained by C2S Technologies Inc. to verify compliance with the
agreement, log software licenses granted, to track software downloaded from those pages, or
track usage of other applications available on those pages.
Referral Services
If you choose to use our referral service to tell your contacts about our Offerings
or invite a colleague into your network, we will ask you for your contact's name and email
address. We will automatically send your contact a one-time email inviting him or her to
visit us. C2S Technologies Inc. does not store this information and uses it for the sole
purpose of sending this one-time email and tracking the success of our referral program.
Single Sign-On
You can log into our Sites using sign-in services such as Facebook Connect or an
Open ID provider. These services will authenticate your identity and provide you with the
option to share with us certain personal information, such as your name and email address,
to pre-populate our sign-up form. Services like Facebook Connect give you the option to post
information to your social media profile page to share with others within your network about
your activities on our Sites.
Data Retention
We will retain your information for as long as your account is active or as needed
to provide you services. We will retain and use your information as necessary to comply with
our legal obligations, resolve disputes, and enforce our agreements. Non-Personal
Information: Non-Personal Information refers to information that does not by itself identify
a specific individual. We gather certain information about you based upon the pages that you
access in our offerings using various tracking technologies. This information is compiled
and analyzed on both a non-aggregated and an aggregated basis. (See "Cookies" section
below)
Communications
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and
promotions. Out of respect for your privacy, we present the option not to receive these
types of communications. Please see "Choice and Opt-out."
Newsletters
If you no longer wish to receive our newsletter and promotional communications, you
may opt-out of receiving them by following the instructions included in each newsletter or
communication, visiting the C2S Technologies Inc. Subscription Management Center by emailing
us at info@c2stechs.com. If you contact us by e-mail, we will respond to your request within
30 days.
Push Notifications
When you sign up to use our Mobile Apps, we will ask you if you wish to receive push
notifications which we use to keep you updated on the activity that occurs within the Mobile
App. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the
"Choice and Opt-out" section.
Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is
necessary to do so. For instance, if our service is temporarily suspended for maintenance,
we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in
nature. If you do not wish to receive them, you have the option to deactivate your account.
Please see "Choice and Opt-out."
Customer Service
Based upon the Personal Information you provide us, we will send you a welcoming
email to verify your username and password. We will also communicate with you in response to
your inquiries, to provide the services you request, and to manage your account. We will
communicate with you by email or telephone, in accordance with your wishes.
2. With whom do we share your information?
Because C2S Technologies Inc. is a global company, your Personal Information may be
shared with other C2S Technologies Inc. offices or subsidiaries around the world to provide
the services that you have requested. All such entities are governed by this Privacy Policy
or are bound by the appropriate confidentiality and data transfer agreements
C2S Technologies Inc. will share your personal information with third parties only
in ways that are described in this privacy policy. We do not sell your Personal Information
to third parties. Your personal information is never shared outside C2S Technologies Inc.
without your permission, except under conditions explained below. Inside C2S Technologies
Inc., data is stored in controlled servers with limited access. Your information may be
stored and processed in the United States or any other country where C2S Technologies Inc.,
its subsidiaries, affiliates, or agents are located.
C2S Technologies Inc. may send your Personal Information to other companies or
people under any of the following circumstances: when we have your consent to share the
information; we need to share your information to provide the product or service you have
requested; we need to send the information to companies who work on behalf of C2S
Technologies Inc. to provide a product or service to you such as a marketing partner,
mapping service provider or Web analytics company (we will only provide those companies the
information they need to deliver the service, and they are prohibited from using that
information for any other purpose); or we want to keep you up to date on the latest product
announcements, software updates, special offers or other information we think you'd like to
hear about either from us or from our business partners. We will also disclose your Personal
Information if required to do so by law, to enforce our Terms of Use, or in urgent
circumstances, to protect personal safety, the public or our offerings. We reserve the right
to disclose your Personal Information when we believe that disclosure is necessary to
protect our rights and/or to comply with a judicial proceeding, court order, or legal
process served on our Offerings. If C2S Technologies Inc. is involved in a merger,
acquisition, or sale of all or a portion of its assets, you will be notified via email
and/or a prominent notice on our Offerings of any change in ownership or uses of your
Personal Information, as well as any choices you may have regarding your Personal
Information.
Choice/Opt-out
We provide you the opportunity to 'opt-out' of having your Personal Information used
for certain purposes, when we ask for this information.
Newsletters
If you no longer wish to receive our newsletter and promotional communications, you
may opt-out of receiving them by following the instructions included in each newsletter or
communication or by emailing us at info@c2stechs.com.
Push Notifications
If you wish to no longer receive the push notifications you have opted into, you may
turn them off at the device level.
Advertising
We partner with third parties to either display advertising on our Sites or to
manage our advertising on other sites. These parties may use technologies such as cookies to
gather information about your activities on our Sites and other sites in order to provide
you advertising based upon your browsing activities and interests. If you wish to not have
this information used for the purpose of serving you interest-based ads, you may opt-out by
clicking here (or if you are located in the European Union, click here). Please note this
does not opt you out of being served ads. You will continue to receive generic ads.
3. How may you update, correct, or delete your
Personal Information?
You have the right to amend or update inaccurate or incomplete personal information,
request deletion of your personal information, or request that we no longer use it. Upon
request we will provide you with information about whether we hold any of your personal
information. If your Personal Information changes, or if you no longer desire our service,
you may correct, update, amend, or delete/remove it by emailing us at info@c2stechs.com. We
will respond to your request within 30 days.
4. What security precautions are in place to protect
against the loss, misuse, or alteration of your information?
We employ industry-recognized information technology to protect the security of the
information you submit to us, both during transmission and once we receive it. The
importance of security for all Personal Information associated with our users is of utmost
concern to us. Our secure servers protect this information using password protection and
advanced encryption, and we may use firewall technology for additional protection. When you
enter sensitive information (such as a credit card number, login information for our
Services, or Geo-Location information) on our Offerings, we encrypt the transmission of that
information using transport layer security (TLS).
Furthermore, all of the user data we collect is protected against unauthorized
access by physical security means.
We also encourage our partners and service providers to adopt and follow
stringent consumer privacy policies. No method of transmission over the Internet, or
method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee
its absolute security. If you have any questions about security on our Offerings, you
can contact us at info@c2stechs.com.
5. "Cookies" and other Tracking Technologies
We use cookies for the limited purposes of enhancing your visit to our Offerings
and to enable us to track and target the interests of our users. A cookie cannot be read
by a website or mobile application other than the one that set the cookie. No other
company will have access to our cookies. A cookie cannot retrieve any other data from
your hard drive or device, pass on a computer virus, or capture your email address. Our
cookies are not tied to Personal Information.
Most browsers and devices are initially set up to accept cookies. If you prefer,
you can reset your browser to notify you when you have received a cookie, or
alternatively, to refuse to accept cookies. It is important to note that you may not be
able to use certain features on our Site if you choose not to accept cookies. Some of
the third party web-monitoring providers use cookies and other tracking technologies on
our Sites.
C2S Technologies Inc. and its partners use cookies or similar technologies to
analyze trends, administer the website, track users’ movements around the website,
ascertain your interest in our communications, and to gather demographic information
about our user base as a whole.
Mobile Analytics
We use mobile analytics software to allow us to better understand the
functionality of our Mobile Software on your phone. This software may record information
such as how often you use the application, the events that occur within the application,
aggregated usage, performance data, and where the application was downloaded from. We do
not link the information we store within the analytics software to any personal
information you submit within the mobile application.
6. Children, Parental Consent, and Privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000, and
imposes certain requirements on Web sites directed toward children under the age of 13
that collect information on those children, or on Web sites that know they are
collecting Personal Information on children under the age of 13. Our Offerings are not
directed toward children under age 13. We do not knowingly collect information from
anyone under age 13. If we find out that we have collected information from a child
under age 13, we will delete that information immediately.
7. You should carefully review privacy policies
of any third party sites accessible from our Sites
Other sites accessible through our Sites have their own privacy policies and
data collection, use and disclosure practices. Please consult each site's privacy
policy. We are not responsible for the policies or practices of third parties. Please be
aware that our Sites may contain links to other sites on the Internet that are owned and
operated by third parties. This Privacy Policy does not cover the information practices
of those Web sites linked to our Sites. These other sites may send their own cookies to
users, collect data, or solicit Personal Information. We cannot control this collection
of information. You should contact these sites directly if you have any questions about
their use of the information that they collect.
8. Contacting us about privacy questions or
concerns
If you have any questions about this Privacy Policy, the practices of our
offerings, or your dealings with our offerings, please contact us by sending an email to
info@c2stechs.com or you can write to us at:
C2S Technologies Inc.
1837 156th Ave NE, Suite# A303,
Bellevue, WA 98007 USA
This Privacy Policy was last changed on March 8, 2019. If we make changes to any
terms or conditions of the Privacy Policy, the changes will be posted in this document
so that you will always know what information we gather, how we might use that
information, and to whom we will disclose it. Any change, modification, addition, or
removal of portions of this Policy that are changes in a material way will be announced
on the homepage(s) of our Offerings prior to the change becoming effective. Please be
sure to check this page before proceeding to use our Offerings.
