Microsoft partnered with
C2S Technologies
to set up an Azure
support center in
Bangalore
Azure Managed Services
Result
C2S has partnered with Microsoft for last 24 months on this technical support to enterprise end customers
Customer
Customer of Microsoft Azure Services
Challenge
Microsoft is investing significantly in to growing Azure business. Microsoft partnered with C2S Technologies to set up an Azure support center in Bangalore.
Solution
C2S provides email, call and chat support to Microsoft’s customers. C2S has 60+ engineers working 24 X 7 to support the global enterprise customers. C2S team provides following services to Microsoft’s enterprise customers in 24 X 7 model.
1. Proactive monitoring and maintenance of your services:
- Billing issues / subscription Issues
- Log review
- Virtual Machine availability
- Accounts and subscription Issues
- Platform availability
- Health analyzer review
- Solution deployment assistance
- Patch management
- Server resource monitoring
- SharePoint services review and maintenance
