Data and Cloud
Transformation
Data And Cloud Transformation
Challenge
The client wanted to migrate 1500+ knowledge articles in different file formats stored in SharePoint and ServiceNow to Dynamics 365.
Benefits
- High-quality throughput (2-level QC validation)
- Proven track record of on-time delivery
- Lower migration cost
- Minimal downtime
- Training and post-production support
Customer
Result
- Centralized repository for authoring
- Configurable workflows
- Built-in version control
- Ability to provide feedback
- Analytics to track views and feedback
- Easier navigation through collapsible sections
- Future translation capabilities for localized languages
