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Simplifying Global EDI–ERP Integration Without Disruption

EDIAL – EDI Abstraction Layer

Simplifying complex EDI–ERP integrations without disruptive migrations

Challenge

Large, complex organizations rely heavily on EDI for customer and trading-partner communication, especially across order processing, invoicing, shipping, and acknowledgements.

However, when these organizations operate:

  • Multiple regions
  • Independent P&Ls
  • Diverse trading partners
  • ERP platforms such as Dynamics 365

they often face significant challenges:

  • Tight coupling between EDI systems and ERP makes change slow and risky
  • Integrating modern ERP platforms with legacy EDI stacks is time-consuming
  • Each region or business unit implements its own EDI logic, creating fragmentation
  • Full EDI or ERP migrations are costly and operationally disruptive

As a result, organizations struggle to modernize inbound and outbound EDI flows while maintaining business continuity.

Solution

C2S designed and implemented EDIAL (EDI Abstraction Layer)—a lightweight, scalable intermediate integration layer that decouples EDI complexity from ERP systems.

Instead of forcing deep EDI or ERP migrations, EDIAL provides a clean abstraction layer that:

  • Normalizes trading-partner data
  • Standardizes inbound and outbound message formats
  • Seamlessly integrates with Dynamics 365 and other ERP systems

This approach allows organizations to modernize EDI interactions quickly and safely, without rewriting or replacing existing systems.

Architecture Highlights

    • Centralized EDI abstraction layer between trading partners and ERP
    • Unified data models across regions and business units
    • Seamless inbound and outbound integration with D365
    • Support for multiple trading partners and EDI standards
    • Designed for multi-region operations with independent P&Ls

Business Impact

  • Accelerated EDI–ERP integration timelines
  • Reduced dependency on brittle, point-to-point integrations
  • Consistent customer and trading-partner communication across regions
  • Lower risk compared to full EDI or ERP migrations
  • Enabled phased modernization without operational disruption

The Outcome

With EDIAL, C2S helped customers simplify and standardize EDI integrations across complex, multi-region enterprises.

By introducing an abstraction layer instead of forcing deep migrations, organizations gained:

  • Faster onboarding of trading partners
  • Improved ERP integration stability
  • A future-ready architecture that supports change without rework

EDIAL became a strategic foundation for scalable EDI modernization.

Struggling with complex EDI and D365 integrations across regions?

Let’s assess your current EDI landscape and design an abstraction strategy that reduces risk and accelerates integration.